Daily Archives: November 9, 2026

A Customer Telling You “I Can See Someone Else’s Data” Is Not a Support Ticket

Late last month, the Information Regulator fined a major South African bank R1 million. A misconfigured setting in its mobile app had let 696 customers view the home loan applications of 88 other people, including contact details, addresses, income information and, in some cases, account numbers. The flaw is the least interesting part. What stands […]